Last updated: November 10, 2026
This Refund Policy applies to purchases from rhodeskin for delivery within the United States.
30-day return window
You may request a return within 30 days after the product is delivered. The item must be unused, in its original condition, and in its original packaging. Please provide your order number or other proof of purchase.
Starting a return
Email Support@therhodesking.com before sending anything back. If the return is eligible, rhodeskin will cover the return shipping cost and provide return instructions or a prepaid return label. Items sent without approval may not be accepted.
Damaged, missing, or incorrect items
Inspect your order when it arrives. If an item is damaged, missing, or incorrect, contact us promptly with the order information and clear photos so we can review the issue and provide an appropriate resolution.
Refunds
After the returned item is received and approved, the refund will be issued to the original payment method within 10 business days. Your bank or payment provider may need additional time to post the funds.
Order changes and cancellations
Contact us as soon as possible if you need to change or cancel an order before shipment. We will try to help, but a change or cancellation cannot be guaranteed once processing has begun.
Questions: Support@therhodesking.com or (614) 520-1800.